You’ve got questions, we’ve got answers.

How much? When? Can I? How long? There are many uncertainties about moving. United Moving and Storage will assist you by providing the answers and solutions to your concerns. Following are questions which frequently are heard as families begin the moving process.

When is the best time to move?

If there is a choice, most moving companies suggest you select a time other than summer or the end of the month. The heaviest demands are placed on vans, equipment and personnel during summer months (June through mid-September) when children are out of school and at the end of any month.

United Moving and Storage understands that there are many factors which will influence your choice of when you move. We will help you design a move that will accommodate your busy schedule.

When should I call a moving company?

The earlier the better. Though the actual van assignment may not be made until a few days before your move, it is wise to give United Moving and Storage from four to six weeks advance notice, if possible. The more lead you can give, the more likely we will be able to meet your preferred dates.

Can Clothes And Other Items Be Left Inside The Furniture During The Move? 

 We recommend that all clothes and items be removed from inside the furniture. This includes all desks, dressers, armoires...etc. This makes the furniture much lighter and easier to move. It also limits wear and tear to your furniture during the move. Generally the only items of furniture that can be safely moved with items still in them are small light pieces of furniture containing very light belongings inside (sweaters, shirts, blouses, lingerie). Be careful NOT to leave fragile items and anything that might spill or leak.

Can I Move Jewelry And Other Valuables?

We strongly recommend that you carry irreplaceable and expensive articles such as jewelry, money, antiques and stamp collections with you, or make other arrangements for their transport.

 Can I Move My Plants?

United Moving & Storage cannot accept responsibility for safely moving your plants because they may suffer from a lack of water and light as well as probable temperature changes while in the van. You may prefer to transport your house plants in the family car.

Can I Move My Pet?

 Pets cannot be carried on the moving van. Dogs, cats, canaries and parakeets can usually be transported in the family car. If this isn't convenient, United Moving & Storage will be glad to suggest alternate ways to ship your pets safely.

How we determine Travel Time?

Travel time is "the time it takes for the crew to travel to your origin from their dispatch, and the return trip upon completion". Travel time is not the time it takes to travel from your old apartment to your new apartment; that is part of the work time. United Moving and Storage determines total travel time (1 hour flat for moves in Toronto).

What is the minimum charge?

Most companies have a minimum number of work hours. United Moving and Storage has a three hours (2 hours of labor plus 1 hour travel time plus 9% fuel surcharge) Ask us for a flat rate 416-788-6683 or orders@unitedmoving.ca 

How and when should I pay the moving company?

Tariff regulations require that all charges be paid in cash, money order, or certified cheque before your shipment is unloaded at destination.

What types of payment do you accept?

Payment for your move can be made by one of the following methods: cash or money order. In addition, the Visa or MasterCard can be used too (with advance approval). Personal checks are not accepted.

Do I Tip The Movers?

Like all over service businesses, tipping is not required. A tip is a reward for a job well done. Do not feel obligated to give a tip if you feel it was not deserved.

How long it will take to move me?

That depends on many factors, including the time of year, weather conditions, time required to load and unload, and the direction and distance your shipment is traveling. With the help of a centralized dispatching system, pickup and delivery dates are usually scheduled according to your needs.

These are average move time only.

Junior 1 Bedroom Apt. (1 person) 2 to 4 hrs-2 movers

1 Bedroom Apt. (1 person) 3 to 5hrs-2 movers

1 Bedroom Apt. (2 person) 4 to 6hrs-2 movers

2 Bedroom Apt. (2 person) 5 to 6hrs-2 movers

2 Bedroom Apt. (family) 6 to 8hrs-2 movers

2 Bedroom House 6 to 8hrs-2, 3 movers

3 Bedroom House 6 to 9hrs-3 movers

4Bedroom House up to 12hrs

Call for details Tel 416-788-MOVE (6683)